Privacy Policy

We gather data directly from customers and through website interactions, including contact details, account information, order history, feedback, cookies, and social media engagement.

In addition, we may collect information about you from third-party sources for the purpose of enhancing our services or verifying your identity.

Your personal information is used for order fulfilment, account management, customer support, personalisation, and marketing communications.

We may also use your personal information to meet our legal and regulatory obligations.

Information may be shared with delivery providers, payment processors, marketing agencies, IT service providers, and credit reporting agencies.

Any third party that receives personal information from us is required to adhere to strict privacy guidelines.

We employ encryption, access controls, and regular security reviews to protect your personal information.

However, while we strive to protect your personal information, no data transmission over the internet can be guaranteed to be 100% secure.

Cookies are small data files that are stored on your device when you visit our website. They help us recognise users, understand how our website is used, and remember your preferences.

For more information, please see our Cookies Policy.

If you apply for a credit account with us, we may collect credit reports, credit history, and information about your debts for the purpose of assessing your application.

You may request access to, or correction of, the personal information we hold about you by contacting our Moorabbin branch using the details below.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

Active Electrical Distributors – Moorabbin

102-108 Cochranes Road, Moorabbin, VIC 3189

Phone: 03 9553 0882

Email: info@activeelectrical.com.au

We may update this policy occasionally to reflect changes in our practices or legal obligations. Any changes will be posted on this page.